Now showing items 1-9 of 9

    • Beyond performance indicators: A case study in aged care 

      Stack, S (National Institute of Labour Studies, 2003)
      "Benchmarking both absenteeism and labour turnover rates focuses on centrally driven performance measures emerging in aged care organisations in the health sector. This case study suggests that there is a need for performance ...
    • The Determinants of Incentive Schemes: Australian Panel Data 

      Brown, M; Heywood, JS (National Institute of Labour Studies, 2003)
      This paper estimates the determinants of individual incentive schemes contrasting cross-sectional estimates with panel estimates that account for establishment fixed effects. The panel estimates differ from previously ...
    • Flexible measures for a flexible labour market 

      Denniss, R (National Institute of Labour Studies, 2003)
      "The system of labour market statistics in Australia is in need of reform. The principal measure of labour market performance, the unemployment rate, was developed in an era when the labour market was characterized by ...
    • The Likely Effects of Ageing on Women's Involvement in the Paid Workforce 

      Austen, S; Giles, Margaret (National Institute of Labour Studies, 2003)
      This paper explores the potential effects of an ageing population on the paid work opportunities of women in Australia over the next half century. Demographic change is producing changes in Australia’s labour supply ...
    • Management responses to unions in Australian call centres: Exclude, tolerate or embrace? 

      Todd, P; Still, L; Skene, J; Eveline, J (National Institute of Labour Studies, 2003)
      "This paper reports on a study of management’s attitudes and responses to union activities in 20 call centres in Western Australia. Australian unions have identified call centres as an important sector to organise, but ...
    • Race against time: Extended hours in Australia 

      Peetz, D; Townsend, K; Russell, B; Houghton, C; Allan, C; Fox, A (National Institute of Labour Studies, 2003)
      "Drawing on qualitative and survey research in a number of organisations, we report on some of the causes and effects of extended working hours. Extended hours were mostly employer-driven, where workplace regulation of ...
    • Selling Human Services: Public Sector Rationalisation and the Call Centre Labour Process 

      Van Den Broek, D (National Institute of Labour Studies, 2003)
      Establishing call centre operations has become de rigueur for firms wanting to rationalise and specialise customer services. While call centres are diverse in terms of their size and the services they provide, their common ...
    • Structural change in Australian trade unionism, 1969 - 1996: A structural events approach 

      Hose, K (National Institute of Labour Studies, 2003)
      "Traditional studies of long-term change in trade union structure have, in constructing explanations of change, predominantly focused on aggregate trends in union merger activity. This paper argues that our understanding ...
    • Using Input-Output Analysis to Identify Australia's High Employment Generating Industries 

      Valadkhani, A (National Institute of Labour Studies, 2003)
      The objective of this paper is to identify Australia’s high employment generating industries. It attempts to do this by using the 1996-97 input-output table. The direct and indirect contributions of the tradeable industries ...