Integrated care: What strategies and other arrangements support and influence integration at the meso/organisational level?
Bywood, Petra Teresia
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Historically, general practice has been the principal access point for health care delivery in the Australian community. Alongside the growing trend in specialised care, there has been increased fragmentation of health care services, particularly for patients with multiple and/or complex conditions. In Australia and elsewhere, governments recognise that there are multiple health, social and economic implications of fragmented health care; and an integrated health care system is an integral element of health reform. Increasingly, evidence suggests that integrated primary health care (PHC) is an effective way to optimise the efficient delivery of services and improve patients’ outcomes and experiences (Ham and Curry, 2011).