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dc.contributor.authorFaroqi, Mohammed Gofranen_US
dc.contributor.authorSiddiquee, Noore Alamen_US
dc.contributor.authorUllah, Shahiden_US
dc.date.accessioned2019-02-22T04:28:20Z
dc.date.available2019-02-22T04:28:20Z
dc.date.issued2018-03-09
dc.identifier.citationFaroqi, M. G., Siddiquee, N. A., & Ullah, S. (2019). Sustainability of telecentres in developing countries: Lessons from Union Digital Centre in Bangladesh. Telematics and Informatics, 37, 113–127. https://doi.org/10.1016/j.tele.2018.05.006en_US
dc.identifier.issn0736-5853
dc.identifier.urihttp://hdl.handle.net/2328/38995
dc.description© 2018 Elsevier Ltd. This manuscript version is made available under the CC-BY-NC-ND 4.0 license: http://creativecommons.org/licenses/by-nc-nd/4.0/ This author accepted manuscript is made available following 24 month embargo from date of publication (May 2018) in accordance with the publisher’s archiving policyen_US
dc.description.abstractThis study examines operational sustainability of a major telecentre initiative - the Union Digital Centre (UDC) in Bangladesh - from the perspective of public-private-people’s partnership (PPPP). Given the rising incidence of dropout of private entrepreneurs causing premature closure of telecentres, it is important to understand and identify key variables that affect sustainability of the scheme. In appreciation of the difficulty associated with operationalisation of the term ‘sustainability’ in this study we adopt ‘operational sustainability’ as an alternative to investigate the dynamics of sustenance. We have reviewed key literature about various dimensions of sustainability and their interrelationships in order to develop hypotheses about sustainability of the UDC and factors associated with it. Drawing on data collected from a survey of 538 private entrepreneurs and 41 interviews with government officials we show the extent to which various elements of the UDC eco-system contribute to its sustainability. The application of a structural equation model confirms that both financial and social outcomes of the UDC depend largely on inputs and contributions of various stakeholders. The paper concludes that effective engagement of private entrepreneurs is critical, as is governmental patronage, for ensuring operational sustainability of partnership-based telecentres like the UDC.en_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.rights© 2018 Elsevier Ltd.en_US
dc.subjectTelecentreen_US
dc.subjectSustainabilityen_US
dc.subjectDigital divideen_US
dc.subjectE-governmenten_US
dc.subjectBangladeshen_US
dc.titleSustainability of telecentres in developing countries: Lessons from Union Digital Centre in Bangladeshen_US
dc.typeArticleen_US
dc.identifier.doihttps://doi.org/10.1016/j.tele.2018.05.006en_US
dc.rights.holderElsevier Ltd.en_US
local.contributor.authorOrcidLookupFaroqi, Mohammed Gofran: https://orcid.org/0000-0001-5164-8489en_US
local.contributor.authorOrcidLookupSiddiquee, Noore Alam: https://orcid.org/0000-0001-9288-7638en_US
local.contributor.authorOrcidLookupUllah, Shahid: https://orcid.org/0000-0002-6007-3581en_US


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