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dc.contributor.authorTonkin, Emmaen_US
dc.contributor.authorWilson, Annabelleen_US
dc.contributor.authorCoveney, John Daviden_US
dc.contributor.authorMeyer, Samantha Ben_US
dc.contributor.authorHenderson, Julieen_US
dc.contributor.authorMcCullum, Deanen_US
dc.contributor.authorWebb, Trevoren_US
dc.contributor.authorWard, Paul Russellen_US
dc.date.accessioned2019-04-29T00:08:46Z
dc.date.available2019-04-29T00:08:46Z
dc.date.issued2019-02-28
dc.identifier.citationTonkin, E., Wilson, A. M., Coveney, J., Meyer, S. B., Henderson, J., McCullum, D., … Ward, P. R. (2019). Consumers respond to a model for (re)building consumer trust in the food system. Food Control, 101, 112–120. https://doi.org/10.1016/j.foodcont.2019.02.012en_US
dc.identifier.issn0956-7135
dc.identifier.urihttp://hdl.handle.net/2328/39168
dc.description© 2019 Elsevier Ltd. This manuscript version is made available under the CC-BY-NC-ND 4.0 license: http://creativecommons.org/licenses/by-nc-nd/4.0/ This author accepted manuscript is made available following 12 month embargo from date of publication (February 2019) in accordance with the publisher’s archiving policyen_US
dc.description.abstractResearchers and food system actors have developed a best practice model to assist with (re)building or maintaining consumer trust in the food system in the event of a food incident. The aim of the present study was to determine how well the model aligns with consumer views of the strategies required to maintain consumer trust during and following a food incident. This qualitative public deliberation study employed experimental, developmental vignettes during 2 full-day sessions in May 2018. Following general discussion of the food incident scenario presented in the vignettes, 15 South Australian adults (in two groups) developed a collated and ranked list of key strategies to be used by food system actors during a food incident to assist in maintaining consumer trust. Participants were then introduced to the existing model, and engaged in discussions about if and how their strategies aligned with those in the existing model. Findings demonstrate broad consistency between the two groups and the model in the strategies identified as key for (re)building and maintaining consumer trust during a food incident. For example, timely transparency was reported by consumers as the key strategy for maintaining consumer trust during and after a food incident. However, participants expressed pessimism regarding actors’ ability to implement strategies. Although minimal, differences were noted in strategy descriptions between the groups and the Model. This study suggests that overall the model is highly consistent with consumer views. If actors are to demonstrably apply the Model in the event of a food incident, our data suggest that the identified strategies will successfully assist them in (re)building and/or maintaining consumer trust in the food supply.en_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.rights© 2019 Elsevier Ltd.en_US
dc.subjectConsumersen_US
dc.subjecttrusten_US
dc.subjectfooden_US
dc.subjectfood systemen_US
dc.subjectood incidenten_US
dc.subjectfood regulatoren_US
dc.subjectfood industryen_US
dc.titleConsumers respond to a model for (re)building consumer trust in the food systemen_US
dc.typeArticleen_US
dc.identifier.doihttps://doi.org/10.1016/j.foodcont.2019.02.012en_US
dc.rights.holderElsevier Ltd.en_US
dc.rights.licenseCC-BY-NC-ND
local.contributor.authorOrcidLookupTonkin, Emma: https://orcid.org/0000-0001-9941-4251en_US
local.contributor.authorOrcidLookupCoveney, John David: https://orcid.org/0000-0001-8237-0248en_US
local.contributor.authorOrcidLookupWard, Paul Russell: https://orcid.org/0000-0002-5559-9714en_US


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